System analysis
A thorough analysis can be performed to identify the source of problems that
make data entry time consuming and hinder reporting efforts.  The areas in
which your organization is under utilizing the system will also be highlighted.  
After the analysis, a clear plan will guide you through steps that will
dramatically improve your system.

Data Conversion
When your organization chooses to migrate data from a legacy database to
the Raiser’s Edge, Kheng Chow Consulting can provide optimal data mapping
which will ultimately result in the ability to easily pull analytical reports on that
data.  

The first step in the conversion process is to conduct a thorough interview with
staff and understand the purpose of each field and code in the legacy database
along with how they are used and how often they are used.  These findings will
determine the proper placement of these fields and codes in the Raiser’s
Edge.  Codes with duplicate functions will be eliminated and a comprehensive
coding schema in the Raiser’s Edge will be designed to meet the needs of your
organization.

System customization
Update your database with new coding that will work with new Development
initiatives.  A dynamic fund-raising program calls for a flexible and custom
database to make it successful.

Data clean up
Code tables and other identified clean up from the system analysis can be
executed quickly and accurately.

Automate and streamline processes
Reduce the number of photocopies, avoid duplicate entries and shorten the
turn around time for acknowledgement letters through an efficient process that
will save your staff time.  

Documentation of protocol and procedures
Written documentation of all protocol and procedures can be created to
maintain data consistency over time.

Custom report writing using Crystal Reports
When the standard reports cannot provide the specific information you need,
custom reports can meet your business needs with quality data in the desired
format.

Staff training
Targeted training sessions can provide a higher level of understanding and
raise the level of confidence among staff.

Interim Database Administrator (DBA) staffing
Short or long term assistance with database administration can be provided
during times of turnover to reduce the backlog of work.
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  System analysis         Data conversion         System customization         Data Clean up

  Automate and streamline processes         Documentation of protocol and procedures

 Custom report writing (Crystal reports)         Staff training         Interim DBA